6 Safety Tips When Booking aTransportation Service in a New City

Exploring a new city—whether for work, vacation, or visiting family—is exciting. But when you're unfamiliar with the area, getting around safely becomes a top priority. Booking a reliable transportation service is one of the best ways to stay safe and move confidently. That said, not all services are the same, and doing a bit of homework can make a big difference. Here are six practical safety tips to keep in mind when booking a ride in a place you don’t know well.

1. Choose Reputable Companies Over Unknown Services

When booking transportation, it's tempting to go with the cheapest or quickest option. But in a new city, it's worth sticking with well-known and professionally operated services. Look for licensed companies that have verified contact details, a company website, and customer service support. Services like our airport car services provide not only luxury and comfort but also peace of mind knowing you're in safe, professional hands. Reading online reviews and checking ratings on Google, Yelp, or travel forums can help you avoid unprofessional or unsafe providers. If you're staying at a hotel, ask the staff for recommendations—they usually know which services are trustworthy.

2. Confirm Licensing and Insurance

Any professional transportation company should be properly licensed and insured. This protects both the driver and the passengers. Whether it’s a sedan, van, limo, or shuttle, the vehicle should be regularly maintained and compliant with local safety standards. Before confirming a booking, don’t hesitate to ask if the company is fully insured and if the drivers are certified or background-checked. A legitimate provider will be happy to share that information.

3. Book in Advance

Waiting until the last minute to book a ride—especially late at night or in an unfamiliar neighborhood—can lead to rushed decisions or risky situations. Whenever possible, schedule your ride in advance through a verified platform or directly with the transportation company. Booking ahead gives you time to review details, verify the driver’s identity, and avoid long waits in unfamiliar areas. Plus, you’re more likely to get a driver who knows your route and schedule, reducing the chance of delays or confusion.

4. Verify Driver and Vehicle Before Getting In

Before you enter any vehicle, double-check that the driver and car match the booking confirmation. Many services will give you the vehicle’s license plate, the driver’s name, and even a photo. Always make sure this information matches before you open the door. If something doesn’t feel right—like an unmarked car, a different driver, or unexpected changes—trust your instincts and don’t get in. A legitimate driver won’t mind you verifying their identity.

5. Share Your Trip Details

Even in the safest cities, it's a good idea to share your ride details with a friend or family member. Most modern transportation apps and services allow real-time location sharing. If you’re using a private car service, send someone the company name, pick-up location, estimated drop-off time, and driver info. This simple habit adds an extra layer of peace of mind and gives someone a way to check in if needed.

6. Keep Emergency Contacts and Local Info Handy

Make sure your phone is charged before heading out, and store emergency contacts—including your hotel, embassy (if abroad), and local emergency number (like 911 in the U.S.)—in your phone or a small notebook. It also helps to know basic landmarks near your destination in case GPS fails or you need to redirect your driver. Staying aware of your surroundings—even in the back seat—goes a long way toward keeping safe.